For all products excluding Made-To-Order items, orders may be cancelled for a full refund at any time before the order is shipped. Once shipped, you will be advised with tracking number.

Orders cancelled within 24 hours of payment confirmation are eligible for a full refund. Orders cancelled after production begins may be cancelled, but you will be responsible for 50% of the product price. 

Made-To-Order Order products that have already been shipped can not be cancelled.